Academic Technology Services: Our Services
Services & Rates
- List of Services
- Service Rates
ATS List of Services
| Service | Description | Availability | Cost to Clients | Contact Number |
|---|---|---|---|---|
| Adobe Connect Pro | Connect Pro is an online collaboration and communications tool It provides online meeting rooms, Webinar services, and numerous tools that provide excellent support for both instrucitonal and research teams. For example: audio/video chat in real-time, a shared electronic whiteboard, screen sharing, application sharing, polling, embedded Flash or streamed PowerPoint, and more. | Service is available 24/7 every day. Technical service/assistance and business service for the product is available M-F 8AM - 5PM | Virtual rooms are available for $249/year and are assigned to a "named organizer" who must be present/logged in during use. | For user help/support call IT Express: 752-HELP. To lease a virtual room, go to slc.ucdavis.edu or call 752-2133 (Ask for Programming Group) |
| Animation and Simulations | Services include 2D / 3D modeling and simulations using After Effects, Flash, Maya and Unity. Animation and modeling output is available in all popular formats, including broadcast-quality and high-resolution digital video. Products include interactive learning materials, illustrations, and video. | M-F 8AM - 5PM | Available on a 90/10 cost-sharing basis (10% faculty/dept., 90% IET-ATS) for instructional use with verification; or 100% recharge for non-instructional use. Recharge rate: $77.50 per hour | Information: 752-2133 (Ask for Animation Services) |
| ARTstor - (in conjunction with the Library) | Programming support for ARTstor. With ARTstor, you will be able to search for images online, save groups of images for your own use and that of your students, and create digital image presentations. Whatever your subject, if you use images in your work, you will want to know about ARTstor. | M-F, 8AM-5PM | Available on a 90/10 cost-sharing basis (10% faculty/dept., 90% IET-ATS) for instructional use with verification; or 100% recharge for non-instructional use. $77.50/hr otherwise | Information: 752-2133 (Ask for Programming Group) |
| Audio Production | Audio Production services include:Narration/Voice recordings; digital audio editing/mixing; Live ISDN audio broadcasts with media outlets. (e.g. NPR, BBC, ABC etc.). | M-F 8AM - 5PM | Available on a 90/10 cost-sharing basis (10% faculty/dept., 90% IET-ATS) for instructional use with verification; or 100% recharge for non-instructional use. | Information: 752-2133 (Ask for Media Production Services) |
| AV equipment installation and support | Qualified technical staff are available to develop proposals, designs, and complete installation services for state-of-the-art media system installations and upgrades in all campus facilities. Qualified technical staff are also available for consultation on instructional media equipment, systems and designs for classrooms, lecture halls, conference rooms, and other campus facilities. | Office hours M-F 8AM - 5PM. Installations and support also take place from 6PM - 12AM | $72/hr = labor rate. Total project cost will vary depending on the number of labor hours and equipment prices. | Information: 752-2133 (Ask for AV Engineering). |
| AV Presentation and Conference Support Services | ATS provides professional operator based AV Presentation/Audio services for example: General Audio Support, Amplifier with speakers, projection services, HD Projection, Digital audio recordings, Computer Presentation Support , Switching, audio mixing, Conference Support and more. | Office hours are M-F 8AM - 5PM. Events support can be booked outside of office hours. | Available on a 90/10 cost-sharing basis (10% faculty/dept., 90% IET-ATS) for instructional use with verification; or 100% recharge for non-instructional use. Rates vary dependent on equipment provided. | Information: 752-2133 (Ask for Special Events Services) |
| Classroom hotline | The Classroom Hotline is a service designed to provide fast technical support for faculty having difficulty with any media equipment or service in a general assignment classrooms. The Hotline dispatches a team member to the classroom arriving within minutes, getting the lecture back on track with minimal disruption. Separate technical support for media equipment in department/ division classrooms is available and performed on a recharge basis. | M-F 7:30AM - 10PM | Free to general assignment classrooms | Information: 752-2133 (Ask for A-V Engineering manager). For actual HOTLINE: 752-3333 |
| Computer Classrooms | ATS supports 11 computer classrooms where the Registrar is able to schedule regular classes. When classes are not in session, these rooms can be booked for events requiring a computer classroom environment e.g. a hands-on training session for a conference. | Open hours vary. Please see website - http:/clm.ucdavis.edu/rooms/ | Free use for courses listed in catalog. Charges apply ($81/hr) if used for other purposes. Standard printing rates apply. | Information: 752-2133 (Ask for Computer Lab Management) http://clm.ucdavis.edu/rooms/reserve.html labmanager@ucdavis.edu |
| Course Content delivery / Online Presentation (Streamed or standalone) | IET-ATS uses Adobe Presenter to synchronize video, audio, and powerpoint slides to create learning modules that are searchable (on the Powerpoint text) and includes the ability to offer text files of the audio. Sample uses range from a single event such as a guest speaker that the university would like to capture and make available, to taking course lectures and putting them online. Some faculty use this to provide additional opportunities for students to learn difficult concepts. One additional advantage of creating course content this way is that it prevents downloading or copying of copyrighted or copyrightable materials by students. | M-F 8AM - 5PM | Available on a 90/10 cost-sharing basis (10% faculty/dept., 90% IET-ATS) for instructional use with verification; or 100% recharge for non-instructional use. $77.50/hr labor rate. Most 1 hr productions not requiring any special additional work require about 4 to 6 hours depending on complexity. | Information: 752-2133 (Ask for Media Production Services) |
| Equipment Rental | Sample Equipment includes: Data projectors, laptops, sound systems, camcorders, digital cameras, other audio visual equipment | Office hours for reservations M-F 8AM - 5PM. Equipment available for day, evening and weekend use. | Available on a 90/10 cost-sharing basis (10% user, 90% IET-ATS) for instructional use with verification; or 100% recharge for non-instructional use. Costs vary based on type of equipment. | Information: 752-2133 (Ask for Equipment Loan) |
| Illustration and graphic design | Our Graphics unit provides both illustration and graphic designs and services. Illustrations can be used in slide shows, PowerPoint presentations, poster sessions, and publications. Our graphic art group can create presentations with the data, and illustrations such as medical illustrations, scientific illustrations, brochures and pamphlets. | M-F 8AM - 5PM | Available on a 90/10 cost-sharing basis (10% faculty/dept., 90% IET-ATS) for instructional use with verification; or 100% recharge for non-instructional use. Labor rate: $76/hr | Information: 752-2133 (Ask for Graphics) |
| Laptop Rental | Laptop rental for instructional and non-instructional use. | M-F 8AM - 5PM | Available on a 90/10 cost-sharing basis (10% user, 90% IET-ATS) for instructional use with verification. Fees apply for personal use. Call/email for details. | Information: 752-2133 (Ask for Equipment Loan) |
| Meyer Media Lab | The Meyer Media Lab is the main general access media production computer lab on the UC Davis campus. We provide access to media equipment and software for students, staff and faculty to create their own projects utilizing our scanner, video, audio and general computer stations. | Please see our website: http://meyermedialab.ucdavis.edu/ for more info. | Standard printing rates apply. | Information: 752-2133 (Ask for Computer Lab Management) http://meyermedialab.ucdavis.edu/ labmanager@ucdavis.edu |
| Open Access Computer Labs | ATS supports 6 open access computer labs that have available PC and/or Mac computers, applications, media software and printing services. These labs are provided primarily for students, however they are available to faculty and staff. | Open hours vary. Please see website - http:/clm.ucdavis.edu/rooms/ | Standard printing rates apply. | Information: 752-2133 (Ask for Computer Lab Management) http:/clm.ucdavis.edu/rooms/ labmanager@ucdavis.edu |
| Photography and digital imaging services | Scanning of prings and 35MM slides. Capturing clients' artwork, books, articles, x-ray images or 35MM slides digitally for archival work, PowerPoint presentations, or other digital uses. Professional photographic services, both in-studio and on location, using digital camera technology and production techniques. Typical assignments include faculty portraits, class and departmental photo composites, scientific and research documentation, and news and public communication assignments. | Office hours are M-F 8AM - 5PM. Photographer can be booked for hours outside 8-5. | Photography services are available on a recharge basis only. Costs Vary dependent on the service. Please call 530-752-2133 for rates. | Information: 752-2133 (Ask for Photography) |
| Podcasting | 25 of the largest general assignment classrooms have MP3 recorders in them. Faculty must have their own flash memory cards to use this service. In addition, faculty can use their own MP3 recorders to create a digital audio file. Digital audio files can be podcast via three mechanisms: The campus podcasting service which offers subscription; iTunesU which is intended primarily for public use, but can also be used for instruction; SmartSite, which allows faculty to associate podcasts with their course content. | Faculty/staff can upload audio files to campus podcasting system or SmartSite themselves, 24/7. To upload to iTunes U - contact IET-ATS at 752-2133. | Uploading to iTunes U may incur a small fee, depending on any editing/prep work that may be necessary. | Information: 752-2133 (Ask for Programming Group) |
| Printing | Black and white printing within computer rooms or from wireless. Color printing in 1131 &ammp; 1154 Meyer, 1101 & 1102 Hart and 75 &ammp; 93 Hutchison. | B&W printing is available in all open access labs and computer classrooms. Color is available in Meyer Media Lab (1154 Meyer), 1131 Meyer, 1101 Hart, 1102 Hart, 75 Hutchison, and 93 Hutchison. | B&W: 11 cents per sheet (single-sided or double-sided). Color: $1.00 per side. | Information: 752-2133 (Ask for Computer Lab Management). You can also find more information at http://clm.ucdavis.edu/printing/, http://wirelessprinting.ucdavis.edu/ or by email at ietprinting@ucdavis.edu |
| SmartSite | SmartSite is UC Davis' learning management system that is used for both instructional sites and project/research sites. You can set up resources (e.g. files, websites etc.), assignments, an e-mail list, tests and quizzes, gradebook, and other tools in advance, and set some components to time-release as needed. Guest access to non-university site members is available ( e.g. co-PI's from other campuses). | 24/7 | Free | Call IT Express (752-HELP) for help/support. Email smartsite-help@ucdavis.edu for further information or support |
| Specialized programming for Instruction | Programming for learning modules, such as flash pre-lab learning modules, or simulation of scientific concepts. This can range from scripting to development of smart surveys requiring a knowledgebase. (Actionscript, CF, Java, Javascript, PHP, and more) | M-F, 8AM-5PM | Available on a 90/10 cost-sharing basis (10% faculty/dept., 90% IET-ATS) for instructional use with verification; or 100% recharge for non-instructional use. Labor rate: $77.50/hr | Information: 752-2133 (Ask for Programming Group) |
| Training / Faculty Support | The Faculty Support Group provides training to Faculty, Staff and Graduate Students, either individually or in groups. We deliver training to Undergrad students as well, but the need/ opportunity seldom arise. We also provide these services to organizations that are not part of the core campus community, including Med Center, Field Stations, University Extention, Vet Med, etc. on a recharge basis. | M-F, 9AM-5PM or by appointment | Free to faculty, staff and students on campus. Non-campus entities can access these services on a recharge basis. | Information: 752-2133 (Ask for Fauclty Support Group) |
| Video Conferencing and Distance Learning | Use of a meeting room, a classroom and/or portable equipment for conferences, meetings, interviews, etc. Video Conferencing allows face to face communication to anywhere in the world where there is Video Conference equipment. Distance learning allows courses taught on campus to be delivered locally, nationally, or internationally to larger, more diverse audiences. These simultaneous broadcasts link classrooms without regard to location and may be interactive or tape-delivered for a later rebroadcast. | M-F 8AM - 5PM - office hours. Equipment and rooms can be scheduled for hours before 8AM and after 5PM | Available on a 90/10 cost-sharing basis (10% faculty/dept., 90% IET-ATS) for instructional use with verification; or 100% recharge for non-instructional use. Varies, dependent on the equipment and the venue. | Information: 752-2133 (Ask for videoconferencing services) |
| Video Production | ATS provides a comprehensive range of professional video production services including:
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Actual production schedule is based on need (some productions occur evening and weekends). Office is open M-F 8AM - 5PM | Available on a 90/10 cost-sharing basis (10% faculty/dept., 90% IET-ATS) for instructional use with verification; or 100% recharge for non-instructional use. Recharge costs varies based on type of service (labor rates) and equipment needs. | Information: 752-2133 (Ask for Media Production Services) |
| Web Development Services (Coming In Winter, 2010) | ATS is partnering with The Data Center and Reprographics to provide the campus with a broad spectrum of web development and web hosting services. This service will include: Campus' Web CMS, migration to Campus CMS, UCDHS CMS, static website development, dynamic web development, development of (non-enterprise level) web applications, 'smart' web surveys, and web hosting. | M-F, 8am - 5pm by appointment | Available only on a fully recharge basis. SLA's can be had for large/long projects to recognize savings. | Information: 752-2133 (ask for Programming Group - Charlie Turner) |
| Webcasting | We provide both live or on-demand transmission of video content over the Internet. ATS uses real-time encoders and streaming media technology to take a single content source and distribute it to many simultaneous listeners/viewers. Popular formats include Real, QuickTime and Windows Media. | Office hours M-F 8AM - 5PM, webcasts can be scheduled outside of the office hours | $1/Gb per bandwidth served - based on bandwidth total. This is calculated by the length of the program, how many people view it, and the length of time it is viewed by each individual. Clients are billed monthly. | Information: 752-2133 (Ask for Media Production Services) |